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Customer Service

Ducati World guarantees that delivered products will meet the specifications as shown in the store. If you have any complaint, feel free to contact us by e-mail: info@ducati-world.com

Ducati World will carry out all orders within 5 workdays. If this is not possible for any reason, the customer will be notified within 5 workdays after the placement of the order. Of course, the customer then has the right to cancel the order without any costs or other formal notices.

Every customer has the right to return delivered products within 14 workdays without clearance of the reason. This term starts when the ordered products have been delivered. Products have to be returned to us in their original package, including accessories and related documents. When the returned products meet the conditions stated in this section, Ducati World ensures that the full purchase amount plus corresponding shipping costs will be refunded within 30 days after receiving the package in good state. The returning of the products will be on account of the customer, including the costs and risks related. When the returned products have been used, encumbered or damaged in any way, the right of dissolution is expired as stated in this section.

Ducati World promises that delivered products will meet the specifications as shown online. If you have any complaints, do not hesitate to contact us by e-mail: info@ducati-world.com

In this web shop we offer you the following payment methods:

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Ducati World, Your personal online Ducati parts shop

Ducati motorcycle parts online krijgt een beoordeling van 9.4 / 10 uit 73 klantbeoordelingen.